Incoterms define exactly where a seller's responsibility ends and a buyer's begins during shipping, and getting this wrong can mean unexpected costs or customs delays after an order has already left Japan. For wholesale tea, the two terms that come up most often are FOB and EXW. Here's what each one actually means in practice, and which is the safer choice for a first-time importer.
FOB: Free on Board
Under FOB, the seller is responsible for the goods, and covers all associated costs, up to the point they're loaded onto the vessel or aircraft at the port of export. That includes domestic transport from the producer to the port, export customs clearance, and loading. Once the goods are on board, responsibility and risk pass to the buyer, who arranges and pays for international freight, import customs clearance in their own country, and final delivery. FOB is the more common default for international tea buyers because it keeps origin-side logistics, the part of the shipment happening in a country the buyer likely isn't physically present in, in the hands of the party that already has local relationships and expertise.
EXW: Ex Works
Under EXW, the seller's responsibility ends the moment the goods are made available at their own premises, the farm or processing facility. Everything after that, arranging pickup, domestic transport to the port, export clearance, international freight, and import clearance, is the buyer's responsibility. EXW gives a buyer maximum control over the entire shipping process and can reduce cost for a buyer who already has an efficient freight forwarding setup, but it also means taking on tasks (export paperwork in a foreign country, for instance) that are easy to get wrong without local experience.
| Stage | FOB | EXW |
|---|---|---|
| Pickup from producer | Seller | Buyer |
| Domestic transport to port | Seller | Buyer |
| Export customs clearance | Seller | Buyer |
| Loading onto vessel/aircraft | Seller | Buyer |
| International freight | Buyer | Buyer |
| Import customs clearance | Buyer | Buyer |
Which one should a first-time importer choose?
FOB, in almost every case. It's the more common structure for international tea buyers precisely because it removes the part of the process a foreign buyer is least equipped to manage directly: navigating export logistics and customs procedures in a country they don't operate in day to day. WTEA quotes FOB by default for this reason. EXW makes sense mainly for buyers who already run their own freight forwarding operation, have an existing customs broker relationship covering origin-side clearance in Japan, and specifically want to control the shipment from pickup onward, usually because they're consolidating multiple suppliers into one freight run.
Confirm the term in writing before you order
Whichever term applies to an order, it should be confirmed in writing before the order ships, along with the specific responsibilities that go with it. This avoids any ambiguity if a delay, a customs question, or a damaged shipment comes up mid-transit, since it's immediately clear which party is responsible for resolving it at that particular stage. If you're not sure which term makes sense for your setup, it's worth asking directly. A supplier used to working with international buyers should be able to explain the trade-off clearly rather than defaulting to whichever term is easier for them.
Incoterms are one piece of a larger import process. For the required documentation on the customs side, see Importing Japanese Tea into the EU and US, or return to the complete wholesale sourcing guide for the full picture.
A common misconception about FOB pricing
A quoted FOB price is sometimes mistaken for the final landed cost, which leads to unpleasant surprises when the total bill arrives. FOB covers the tea and everything up to loading at the port of export; it does not include international freight, import duties, taxes, customs brokerage fees, or final domestic delivery in the buyer's own country. Those costs vary significantly by destination, shipment size, and carrier, and are the buyer's responsibility to estimate separately. A first-time importer should get a rough freight and duty estimate from their own carrier or customs broker before finalizing a budget around an FOB quote, rather than assuming the FOB number is close to the full delivered cost.
What if something goes wrong mid-shipment?
Incoterms also determine who bears the risk of loss or damage at each stage, which matters if a shipment is delayed, damaged, or lost in transit. Under FOB, risk transfers to the buyer once the goods are loaded onto the vessel or aircraft, so cargo insurance for the international leg is generally the buyer's responsibility to arrange, though a supplier can usually recommend a broker or forwarder who offers it if you don't already have a relationship in place. Confirming who holds risk at each stage before shipping, not after a problem arises, is one of the simplest ways to avoid a dispute over who pays for a damaged or delayed shipment.
Not sure which Incoterm fits your setup? Ask us and we'll walk you through it.
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